Goulburn Valley is home of the 2015 Public Dental Clinic of the Year

Goulburn Valley Health Dental Clinic has been named the 2015 Public Dental Clinic of the Year at this year’s Public Oral Health Awards.

The annual awards, held at the Royal Dental Hospital of Melbourne, saw a competitive field of entrants vying for the title with the Shepparton based clinic taking out this year’s honour.

The awards which have a total of five categories are hosted by Dental Health Services Victoria (DHSV).

DHSV Chief Executive, Dr Deborah Cole, said Goulburn Valley Health Dental Clinic was recognised as a centre of excellence by ensuring it is responsive to the needs of the diverse community through establishment of innovative models of care and a broad service profile.

“This award is well deserved. The clinic also actively encourages a learning environment through undergraduate and post graduate placements and being patient focussed.”

David Whelan, Clinical Director Dental Services at Goulburn Valley Health said: “through our innovative approaches the service has extended the reach and throughput of the population we treat.”

“GVH continues to foster external partnerships to ensure a population health approach in service delivery.” Mr Whelan made note of a recent patient satisfaction survey that had shown:

• 100% found the reception staff helpful and courteous and made to feel welcome
• 98% were satisfied with the treatment
• 60% waited less than 10 minutes, 36% waited 10-30minutes while 4% waited greater than 30 minutes.

For more information please contact DHSV Media and Community Relations Manager Suzana Talevski on 0407 961 413.