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Faster treatment, reduced waiting lists: DHSV Quality of Care Report

29 November 2013

The latest Quality of Care Report from Dental Health Services Victoria (DHSV) shows improvements in the treatment of priority emergency clients, and a reduction in the state’s dentures waiting list.

The Quality of Care Report is a yearly requirement of all Victorian health services, and describes the organisation’s quality and safety systems, processes and outcomes.

DHSV Chief Executive, Dr Deborah Cole says: “We make sure that the quality of the care we provide is of the highest standard, and we want to help people get dental treatment as soon as possible.”

“In the last financial year we exceeded all government targets for offering care for clients presenting with emergencies: 94 per cent of emergency patients were offered care within 24 hours – well above the state-wide target of 85 per cent.

“Furthermore, the number of our patients waiting for dentures was reduced by 30.9 per cent.

“And we continue to work on reducing the amount of time that people had to wait for general and specialist care,” said Dr Cole.

Download a copy of DHSV's 2013 Quality of Care Report.

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Last updated: 2016-04-08

https://www.dhsv.org.au/old/news/news-stories/general-news-stories/2013/faster-treatment,-reduced-waiting-lists-dhsv-quality-of-care-report